Questions?
**Based in New York and Turkey, We Bring Magic to Your Doorstep:**
How long does it take?
Greetings! Once you've placed an order, our dedicated team in both New York and Turkey takes swift action. Meticulously selecting and packaging your items with care and affection, please allow 1-7 business days for order processing, with additional time required for handmade items.
All orders are shipped when every item is fully prepared. If your order includes a pre-order item, it will patiently wait until the last item is ready, and then everything ships together.
Which carrier?
Your package will embark on its journey through trusted carriers like USPS, FedEx, DHL, UPS, or Turkish Post (PTT), reaching you within 2-8 business days*. Note that PTT shipments may take a bit longer.
Upon shipping, you'll receive a confirmation email complete with a tracking number, allowing you to follow your order's enchanting journey.
Customs?
As shipments pass through customs, some taxes may apply, which unfortunately, we don't have access to at the moment (excluding shipments to the USA).
We provide tracking through our website and email, ensuring you're in the loop about the movement of your beautiful things.
With bases in New York and Turkey, we offer worldwide shipping. Shipping costs vary based on the destination.
Shipping costs?
For orders under $60, the standard shipping cost is $6.99 for the USA, and additional shipping costs will be calculated based on the country.
- Expedited shipping options are available for quicker delivery.
**Express Shipping Times:**
- United States: 2-5 business days (via UPS or FedEx).
- Europe Union countries: 1-4 business days (via UPS or FedEx).
**Standard Shipping Times:**
- Europe Union countries: 5-10 business days (via DHL).
- United States: 4-9 business days (via USPS).
Upgrade your shipping for speedier delivery, and enjoy the arrival of your products with a touch of magic!